Shipping And Returns
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
Please review the product label prior to opening products. You may return unopened items purchased from Earth’s Medicine Cabinet for any reason within thirty (30) days of purchase.
Step One: Items must be properly packaged and returned at the customer's expense. We must receive these products unopened and in new condition. Place the items you are returning in sturdy packaging. Make sure all items are packed tightly and securely as we need to receive them in new condition. We are not responsible for breakage or damage during shipment of returned items.
Step Two: Indicate whether you would like an exchange or a refund.
Step Three: Make a copy of the receipt that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
Step Four: Please return the products to the mailing address below:
Earth’s Medicine Cabinet
1545 East Center Creek Drive
Heber City UT 84032
Step Five: Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please include a copy of your receipt with your package so we can refund your shipping costs.)